Privacy

The forms

The contact form collects your name, email address and message. The booking request form collects your name, email address, an optional phone number, the service you want, the days and times that suit you, and an optional note. We use these only to reply to you and to arrange your visit.

Please do not put health details in any form on this site. We talk about your health in person at your visit.

Each form is sent to the practice as an email through Amazon Web Services (Amazon SES). This website does not keep a copy of what you send. Once it is sent, it lives in the practice’s email inbox.

The shop and patient sign-in

Orders are handled by Shopify, which processes payment and shipping details under its own privacy terms.

A few products come from brands that sell only to a practitioner’s own patients. To see them you sign in with your email address. Shopify runs the sign-in and emails you a one-time code, and the office approves each account by hand. This website keeps no account records of its own. Your browser holds a cookie that keeps you signed in until you sign out or a few hours pass.

Cookies

We use only the cookies the site needs to work: one remembers your cart, and one keeps you signed in if you sign in. There are no advertising or analytics cookies on this site.

Other services

Online booking, if enabled, is handled by our scheduling provider under its own terms.

Corrections and deletion

To ask us to correct or delete what you have sent, use the contact page. Please leave out health details there too.